Senior Project Officer - Libraries Improvement ProgrammeJob Information

Senior Project Officer - Libraries Improvement Programme

Fixed term to March 2029

Northumberland County Council's (NCC) vision is 'Land of Great Opportunities', for current and future generations. We believe there is no better place to live and work, and we have a unique opportunity to deliver one of the most ambitious library transformation projects in Northumberland.

Library and Information Services are at the heart of communities across Northumberland, providing welcoming spaces, trusted information, digital support, learning opportunities and access to a wide range of resources. We are committed to ensuring our services remain accessible, relevant and responsive to the needs of residents now and in the future.

We're looking for a Senior Project Officer - Libraries Improvement Programme to lead the delivery of our ground breaking "Increasing Access to Northumberland Libraries" programme, funded through the Arts Council England Library Improvement Fund.

This is not a business-as-usual project role. It's a chance to lead a pioneering programme that is reimagining how library services are delivered and accessed across Northumberland.

Through the installation of open access systems, self-service kiosks, and library smart lockers, we are delivering a major technological step change in library service provision, improving accessibility at several libraries across the county. By enabling extended hours and flexible self-service options, you will be making libraries more convenient, welcoming, and responsive to individual and community needs.

Digital access will also be enhanced, as this project will maximise the benefits of our public access IT provision and ongoing initiatives such as Wi-Fi printing. The installation of digital screens that will operate during both staffed and self-serve periods will improve resident access to a range of public information.

If you're energised by creating something new, influencing service transformation and delivering lasting impact for communities, we'd love to hear from you.

What you'll be doing:

As Senior Project Officer - Libraries Improvement Programme , you will lead the planning, coordination and delivery of a high-profile programme that will help shape the future of library provision across Northumberland. Working closely with senior leaders, partners, staff and communities, you'll drive innovation, oversee governance, manage significant project funding and deliver improvements that increase access to library services and digital opportunities for residents.

You will:

• Lead the delivery of a pioneering, externally funded programme and associated service improvement initiatives.
• Manage project budgets of approximately £500,000 and ensure compliance with funding and governance requirements.
• Build and maintain effective partnerships with internal and external stakeholders.
• Engage with staff, customers and communities across Northumberland to support successful delivery and adoption of change.
• Monitor performance, evaluate outcomes and use insights to inform future service development.
• Produce reports, business cases and presentations to support decision-making and demonstrate impact.

What you'll bring:

We're seeking a proactive and organised project professional who is excited by the opportunity to deliver innovative change and create lasting benefits for communities.

You'll bring:

• An understanding of, or interest in, the opportunities and challenges facing library and community services.
• Experience of service improvement, transformation and change management.
• The ability to build relationships, influence stakeholders and work collaboratively across a range of organisations and communities.
• Strong analytical, reporting and problem-solving skills, with the ability to use data to inform decisions.
• Experience of managing budgets and resources.

Why choose us?

We have some outstanding benefits and perks to offer you, including:

• 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
• Automatic enrolment into the Local Government Pension Scheme
• Flexi scheme (if applicable) - up to 2 days flexible leave available per month (pro rata for part-time employees)

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What you need to know

For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.

For further information about working for NCC, please visit our website here.

Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.

Additionally, we reserve the right to close this vacancy early or adjust the shortlisting criteria, including the pass mark for interview selection, to ensure a fair and manageable recruitment process. We encourage early applications.

Alternative application format:

British Sign Language: northumberlandcc-cs.signvideo.net

For those with speech difficulties or hearing loss: Text relay service dial

Attached documents

• CS024 - Senior Project Officer.pdf

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Senior Project Officer - Libraries Improvement Programme

• Salary £41,177 to £45,529
• Frequency Monthly
• Job Reference ncc/TP/57/3462/MC(R1)
• Contract Type Fixed Term
• Closing Date 26 October, 2026
• Job Category Libraries
• Directorate Public Health, Stronger Communities and Inequalities
• Location County Hall, Morpeth, United Kingdom
• Posted on 16 October, 2026