I’m currently partnering with an established luxury jewellery brand renowned for its innovative designs, fearless creativity and prestigious global clientele, including VIPs and celebrities.

As the business continues to grow, they are seeking an organised, proactive and detail-oriented Operations Coordinator to join their team, supporting key functions across production, merchandising, logistics and wholesale.

This is an exciting opportunity to gain hands-on experience across multiple departments within a leading luxury jewellery business, playing a key role in supporting day-to-day operations and contributing to the continued success of an internationally recognised brand.

Key Responsibilities

Purchase Order Management

• Raise and update approved purchase orders (POs), including production, replenishment and repair orders, ensuring the accuracy of quantities, costs, suppliers and delivery dates.
• Issue purchase orders to suppliers following authorisation, maintain the open PO log, and keep delivery schedules and shipment information up to date.

SAP and Product Master Data

• Create and maintain SAP articles/SKUs across jewellery, homeware, gemstones, components, packaging and other approved product categories.
• Maintain accurate product descriptions, sales text, images, costs and other approved master data, ensuring all information is complete and verified against authorised source documentation.

Stock Control and Inventory Transactions

• Process approved stock movements, transfers, returns to vendors, repairs, reworks and consignment transactions.
• Maintain accurate transaction records and clear audit trails to support stock accuracy, traceability and internal controls.

Production Logistics and Shipping Coordination

• Coordinate day-to-day incoming and outbound production-related shipments, including courier bookings, collections, secure dispatch arrangements, tracking, delivery confirmation and the resolution of routine shipping queries.
• Prepare, verify and file production shipping documentation using confirmed product descriptions, quantities, values, weights, gemstone counts and other supporting information.
• Maintain comprehensive shipment records and audit trails, ensuring documentation is accurate, complete and readily accessible.

Key Skills and Experience

• Strong accuracy, organisation, and attention to detail.
• Confident communication and effective collaboration across multiple departments.
• Proactive and adaptable, with the ability to manage competing priorities and meet tight deadlines.
• Strong Microsoft Excel and business systems skills; SAP experience advantageous or essential, depending on the role.
• At least two years’ experience working within a retail or FMCG (Fast-Moving Consumer Goods) business.
• Ideally, experience working within a luxury retail environment, with an understanding of high-end brands and their standards.