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Customer Service Order Processor

Randstad Delivery (GBS)

Sittingbourne · Posted 30 Oct 2026 · 5 applicants

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An excellent opportunity has arisen for an Order Processorto join our friendly team based in Sittingbourne.

Our client is a global medical device company whom are a leading manufacturer of specialist medical food and equipment for enterally (tube) fed patients. Their dedicated Hospital2Home (H2H) service supports patients transitioning from the hospital back into their own homes.

The Order processor supports the department to process patient orders that have been requested via the website. This role is for someone who enjoys working as part of a friendly team and wants to make a difference to people's lives.

Details:

Job: H2H Order Processor (12 months contract)

Location: Sittingbourne - ME10 3SU

Working Hours: Monday - Friday / Fulltime / 9am to 5:30pm / 37.5 hrs pw

Pay Rate: £13ph

Responsibilities:

  • Reviewing and processing patient orders
  • Requesting prescriptions from GP surgeries via telephone and email
  • Ensuring patient records are maintained accurately and kept up to date
  • Manage daily workload as delegated by Team Leader
  • Dealing with ad hoc administration/operation requests & tasks

Requirements:

  • Professional and ability to work as part of a team
  • Experience in data entry
  • Competent IT skills and ability to learn new systems
  • Professional and confident telephone manner
  • Excellent verbal & written communication skills
  • Accuracy in processing at speed

Benefits you'll love:

  • Free on-site parking
  • Onsite canteen including a Starbucks station
  • Onsite gym including a peloton bike
  • Outside seating areas
  • Access to the Randstad flexible benefits app which includes discounts at major supermarkets, restaurants, coffee shops and cinemas.

If you would like to take the next step and start your journey as a hospital2home order processor, please don't hesitate to apply today!

Randstad acts as an employment business for the supply of temporary workers. Randstad is an Equal Opportunities Employer. By applying for this temporary role your details will be submitted to Randstad. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.

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