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Tenancy Sustainment Officer

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Leicester · Posted 9 Oct 2026 · 18 applicants

£19 - £20/hour
Full-Time
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Belmont Recruitment are currently looking for a Tenancy Sustainment Officer to join a Housing Association based in Leicester on an ongoing temporary contract. This role is working 12:30pm to 8:30pm, Monday to Friday, with 1 weekend in every 6. The Role: The role focuses on supporting ex-offenders and vulnerable adults to establish and maintain successful tenancies. You will manage a mixed caseload, helping individuals overcome barriers to housing, reduce the risk of homelessness and develop the skills needed to live independently. The service supports individuals from a range of backgrounds, including prison leavers and people with complex offending histories. Experience supporting individuals convicted of sexual offences may also be relevant. Key Responsibilities * Manage a caseload of individuals requiring tenancy-related support. * Help residents sustain their tenancies and prevent homelessness. * Support individuals with housing applications, benefits and accessing relevant services. * Assist with tenancy issues, rent arrears and maintaining accommodation. * Complete risk assessments and identify safeguarding concerns. * Work with probation services, housing providers and other agencies to coordinate support. * Help residents develop independent living skills and manage their accommodation. * Maintain accurate records and monitor progress against support plans. Requirements * Experience in housing support, tenancy sustainment, homelessness or supported housing. * Experience working with ex-offenders, prison leavers or individuals on probation. Please reply with an up to date CV ASAP if this role would be of interest to you
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