Service and Maintenance CoordinatorLocation: Northwich CW8 Working Schedule: Monday to Friday, 8am - 5pm (Fully office based)Rate of pay: £13.50phContract type: Temp to perm opportunity

Adecco are looking for a highly organised and customer-focused Service Coordinator to join our client's team based in Northwich.

You will play a key role in coordinating engineers, scheduling customer visits, managing service documentation, and ensuring repairs and maintenance activities are completed efficiently. As the main point of contact for customers, you'll help deliver an excellent service experience from initial booking through to completion.

This is a temporary to permanent opportunity for the successful candidate.

Key Responsibilities

• Plan and schedule service and maintenance visits for customers
• Act as the main point of contact for customers regarding visit dates, progress, and updates
• Process and manage engineer documentation, ensuring accuracy and compliance
• Provide quotations and service reports where required
• Coordinate repairs, parts, and follow-up work efficiently
• Maintain accurate records within internal systems and CRM
• Work closely with engineering and service teams to ensure smooth operations

Desired experience

• Fully capable using Microsoft Office, ideally knowledge of Job Logic or a similar CRM but not critical
• Experience with planning and forecasting jobs and site liaison
• Excellent customer service
• At least a basic sales background with commercial awareness
• Confident working individually and also part of a close office team

Interested? Please apply with your most up to date CV for our consideration!

Why Adecco:

* Annual leave entitlement
* Perks at work - discount vouchers and points to spend
* Support program with 24/7 helpline
* Eye care vouchers
* Competitive pension scheme

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.