Product Specialist

Location: Basingstoke

Working hours: Monday to Friday, 9.00am – 5.30pm

Are you passionate about technology and enjoy building relationships with customers?

We are looking for an enthusiastic and commercially driven Product Specialist to join a growing technology distribution business.

This is an exciting opportunity for someone with an interest in technology who enjoys combining product knowledge with customer engagement and sales development.

As a Product Specialist, you will take ownership of a designated technology portfolio, becoming the go-to expert for both internal sales teams and external reseller partners. You'll play an important role in driving product awareness, developing new opportunities and growing sales through proactive customer engagement.

Key Responsibilities

• Develop strong technical and commercial knowledge of your assigned product portfolio.
• Act as the internal product expert, supporting and advising the wider sales team.
• Proactively contact reseller partners to identify opportunities and generate new business.
• Build and maintain strong relationships with existing customers through regular outbound communication.
• Promote new products, campaigns, promotions and technology solutions.
• Deliver product training and provide technical and commercial guidance to sales colleagues and reseller partners.
• Support customers with product selection, recommendations and quotations.
• Manage your own sales pipeline, ensuring opportunities are followed up and progressed through to completion.
• Work closely with sales, marketing and vendor partners to support business growth initiatives.
• Keep up to date with industry developments, competitor activity and emerging technologies.
• Identify opportunities for cross-selling and increasing product adoption.

About You

We are looking for someone who is confident communicating with customers, commercially minded and genuinely interested in technology.

Ideally, you will have:

• Excellent communication and telephone skills.
• Experience of outbound calling and proactive customer engagement.
• Strong relationship-building and account development skills.
• Good organisational skills and the ability to manage your own workload and follow-ups.
• The ability to understand technical products and explain their benefits in a clear, commercial way.
• Experience working with resellers, channel partners or system integrators.

Desirable experience:

• Background in technology distribution, technology integration or channel sales.
• Knowledge of technology products and solutions.
• Understanding of unified communications, collaboration and workplace technologies.

Personal Attributes

• Commercially focused, ambitious and motivated by results.
• Confident and comfortable making outbound calls.
• Proactive, organised and able to take ownership of opportunities.
• A natural relationship builder with excellent communication skills.
• Enthusiastic about technology and keen to develop product knowledge.
• A collaborative team player who enjoys working in a fast-paced environment.

What Does Success Look Like?

You'll be successful in this role by developing strong reseller relationships, generating a healthy pipeline of sales opportunities and increasing awareness and adoption of your assigned product portfolio.

You'll have the opportunity to develop your product expertise, influence sales performance and make a real contribution to the growth of the business.

Working Pattern

• Monday to Friday, 9.00am – 5.30pm.
• Based in Basingstoke.
• Office attendance required Tuesday to Friday.

If you're passionate about technology, enjoy speaking with customers and have the commercial drive to turn opportunities into sales, we'd love to hear from you!

Please note:

As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.

In line with the GDPR Regulations, we are making you aware that in order to proceed with your application, we will need to contact you via email, telephone and/or text message. By submitting your CV to this vacancy, you are agreeing to Job Box Recruitment Limited holding your details in order to enable us to contact you with suitable positions. Details of our Privacy Notice and GDPR Policy can be found on our website or emailed across to you if requested.