Job Title: Student Attendance Administrator

Location: Worksop S81

Department: Student Services / Administration

Salary: £14 per hour PAYE

Hours: Full-time, 37 hours a week, Mon-Fri

Role Purpose

To support the college's attendance and student welfare processes by accurately recording, monitoring and reporting student attendance. The post holder will work closely with curriculum teams, students, parents/carers and external agencies to promote excellent attendance and support student success.

Key Responsibilities

Attendance Monitoring

• Monitor daily attendance across all college programmes.
• Maintain accurate attendance records using the college's student information systems.
• Investigate attendance discrepancies and ensure records are updated promptly.
• Produce attendance reports for managers, curriculum teams and senior leadership.

Communication & Student Support

• Contact students, parents/carers and employers regarding absence, lateness and attendance concerns.
• Issue attendance warning letters, emails and other correspondence in line with college procedures.
• Provide attendance advice and guidance to students.
• Escalate attendance concerns to tutors, welfare teams and safeguarding staff where appropriate.

Administration

• Maintain accurate student records and confidential documentation.
• Process student absence notifications, medical evidence and authorised leave requests.
• Support enrolment, induction and student data activities as required.
• Ensure compliance with GDPR and data protection requirements.

Reporting & Compliance

• Track attendance trends and identify students at risk of poor attendance.
• Prepare regular reports and statistics for management meetings.
• Assist with funding, audit and compliance requirements linked to attendance monitoring.
• Support interventions aimed at improving student retention and achievement.

Stakeholder Liaison

• Build positive relationships with curriculum staff, student services teams and external partners.
• Attend meetings relating to student attendance and engagement.
• Work collaboratively to support student retention and wellbeing initiatives.

Experience

• Previous administrative experience in an educational, public sector or office environment.
• Experience of maintaining accurate records and databases.
• Experience communicating with a wide range of stakeholders by phone, email and face-to-face.
• Excellent organisational and time management skills.
• Strong attention to detail and accuracy.
• Good IT skills including Microsoft Office (Word, Excel and Outlook).
• Ability to prioritise workloads and meet deadlines.
• Professional and confident communication skills.
• Ability to handle sensitive and confidential information.

Personal Attributes

• Approachable and professional manner.
• Strong customer service focus.
• Ability to work independently and as part of a team.
• Problem-solving mindset.
• Commitment to supporting student success and wellbeing

Benefits:

• Access to a dedicated consultant for ongoing support.
• Secure, user-friendly online system for timesheet management.
• Self-service portal for holiday requests, payslips, and employment documents.
• Access to free training, discount clubs, healthcare options, and reward schemes.
• Inclusion in pension schemes, paid holiday arrangements, and maternity benefits.
• Opportunities to work with a range of leading UK employers across the public and private sectors.

Please apply with an up-to-date CV now!