23510 - Programme Manager

This vacancy is only available to existing Civil Servant employees and employees of accredited non-departmental public bodies (NDPBs). Please review the "Eligibility" section before you apply.

General Information

Salary

£46,746 - £48,760

Working Pattern

Full Time

Vacancy Approach

Cross Government

Location

Coventry, Hereford, Stoke-on-Trent, Wolverhampton, Worcester

Region

West Midlands

Closing Date

04-Nov-2026

Business Unit

NPS West Midlands Accr Prog and Structured Interv (2021)

Post Type

Permanent

Civil Service Grade

Other

Number of jobs available

4

Reserve List

12 Months

Job ID

23510

Descriptions & requirements

Job description

Overview of the job

This role will be regionally based reporting directly to the Head of Programmes for their region.

Responsible for implementing and managing the strategic direction and effective delivery of interventions including Accredited Programmes, Structured Interventions and Senior Attendance Centres for people on probation subject to community sentencing.

Provided in accordance with the Interventions Integrity

Framework, and all relevant organisational policies and HMPPS accreditation standards.

They will have direct line management responsibility for a mobile and dispersed team working across the region.

Summary

The job holder will be responsible for allocating team resources so they are deployed effectively to ensure quality interventions are delivered, and performance targets are met within a resource allocation framework.

They will work in partnership with other agencies and stakeholders to maintain the co-ordinated delivery of services ensuring all health and safety and scheduling arrangements are in place to achieve good outcomes for people on probation.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

• To provide effective line management and leadership to a diverse team that includes Treatment Managers, Facilitators, Partner Link Workers, Senior Attendance Centre staff and Administrators and will maintain robust procedures relating to the management of risk

• To have overall responsibility for ensuring that interventions are delivered in line with programme management manuals, performance and audit standards and that the arrangements are in place for effective management of risk

• To have strategic oversight of the effective use of resources in managing staff rotas and the development of contingency plans to ensure continuity of delivery of Interventions

• Ensuring that there is an adequate pool of fully trained Programme Facilitators who have attended all the required training appropriate to the programme they are delivering

• Lead in promoting Accredited Programmes, Structured Interventions and SAC and ensuring that the Judiciary, People on Probation, and Probation Practitioners are able to access clear and accurate information about programmes

• To have overall responsibility to ensure that quality standards are maintained and that compliance with audit standards is monitored and poor performance and complaints are effectively managed to minimise business risks

• To prepare an annual team plan and review, ensuring the effective allocation of resources and that respond to the public protection duties of the team through multi-agency arrangements and individual casework review, discussion and feedback

• To initiate or implement change and develop new services in line with effective practice principles and within the resources available

• To manage financial resources as required by the Head of Programmes and in line with HMPPS financial regulations and policies and to take a leading role to deliver the business plan and develop work with partners and key stakeholders, representing the Probation Service as appropriate

The duties / responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

Behaviours

• Working Together

• Developing Self and Others

• Delivering at Pace

• Managing a Quality Service

• Making Effective Decisions

• Communicating and Influencing

• Leadership

Essential Experience

• Understanding of the key principles of programmes

• Substantial experience working in a variety of settings including offender risk assessment and management

• Understanding of the role of the Probation Service in the Criminal Justice System and in a multi-disciplinary setting

• Evidence of ability to evaluate practice

• Experience of working under pressure and fulfilling demanding deadlines

• Able to demonstrate well developed IT skills, including evidence of ability to interpret and apply performance reports

• Experience of proactively championing diversity and inclusiveness both internally and externally

Hours of Work

(Unsocial Hours)

Allowances

37 hour working week

Additional Information

Each Programme Managers job will have different start dates depending on the area offered. Stafford/Stoke is immediate, for Worcestershire/Herefordshire, the earliest appointment date will be January 27. For Warwickshire, the earliest appointment date will be February 27. For Black Country - D&S / W&W, the earliest appointment date will be March 27.

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a...