Our established client is looking for a part-time Customer Service / Sales Research Executive for an initial period of up to 3 months based within a busy customer services department.

This role is Part-time around 21 hours per week and the client will be flexible.

Key Duties:

• Researching new business leads
• Provide exceptional customer service in dealing with customer queries
• Ability to promote special offers, up-sell and cross sell
• To advise customers on services and products
• To update and amend company records in a timely manner

Person Specification

• Experience of working in a contact centre or retail environment for a professional organisation.
• Computer literate
• ability to contact customers via the phone re marketing mailers.
• Offer a friendly and calm approach, demonstrating exceptional customer service skills.
• Excellent oral and written communication skills

Benefits

• Free parking for all staff
• Fully equipped, state-of-the-art gym with:
• A full and varied calendar of social events arranged by both the company and employees
• Internet café with Nintendo Wii and a full-sized pool table
• Kitchens with refrigerators, microwaves and snack vending machines