5 days per week, 7 hours per day 2 days in the office, 3 days home-basedWillingness to travel for resident visits (mileage paid) - Full UK driving licence and access to a car requiredIdeal start date: 26th May, subject to compliance - Happy to interview ASAP via TeamsYour new company
You'll be joining a respected North West housing provider with a strong track record in delivering high-quality homeownership, leasehold and sales services. The team manages RTB/RTA, shared ownership, staircasing, service charges, repairs queries and customer support across a wide geography.
Your new role
You'll provide essential support to the Homeownership team while a colleague is on secondment and sick leave cover (minimum 3-month contract, with potential extension). Key duties include:

• Homeownership admin - supporting RTB/RTA, shared ownership, sales and leasehold processes
• Customer contact - mostly inbound calls with some outbound follow-ups for repairs, sales and general queries
• Minute-taking - attending resident visits across Urmston, Preston, Blackburn, Harrogate and Hull
• Data & systems - updating records, logging actions, tracking cases, maintaining accurate information
• General admin - inbox management, document handling, scheduling, supporting officers with day-to-day tasks

What you'll need to succeed

• Experience in homeownership, leasehold, housing admin or similar
• Ideally previous experience with housing systems or processes such as Orchard
• Strong organisation, accuracy and case-tracking skills

What you'll get in return

• Hybrid working with 3 days from home
• Mileage for travel to resident visits
• Weekly pay (PAYE or Umbrella)

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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