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Apprentice Financial Planning Administrator

Service Service Employment Agency Limited

My client is a well-established and leading Financial Planning Practice with offices in an attractive rural location, just under ten miles north of Norwich, they have a strong client following and provide informed, impartial and independent financial advice.

My client is looking for a recent college leaver (A Level and above) or University graduate looking to join the Financial Services sector, you will have a keen interest in joining the Financial Services sector and exhibit a strong desire to personally develop yourself through relevant (R0) exams whilst forging out a career in Financial Services.

Working hours – Monday to Friday – initially 9am to 5pm with flexible working arrangements once initial training completed (up to two days working from home).

Total Hours per week -37.5 hours

Main Responsibilities

Summary of Role

You will deal with the day-to-day administration requirements of the business to deliver to my clients Service Level Agreements and achieve great Key Performance Indicators.

Handle day to day post routines including: -

  • Scanning and filing relevant post
  • Franking and preparing post out

General Office Duties including: -

  • Answering calls and taking messages
  • Dealing with client queries
  • Updating ‘task’ management system
  • Updating my clients back-office system
  • Welcoming visitors, making refreshments
  • Managing adviser’s appointments

Adviser Support including: -

  • Requesting and collating plan information
  • Assisting in client meeting preparation
  • Preparing client letters and illustrations
  • Liaising with clients and providers

Ongoing Client Reporting and Review Documentation including: -

  • Producing and sending portfolio reports to clients
  • Preparing review documents for adviser
  • Preparing fund performance information


Trading and New Business Processing including: -

  • On-line submission of pension and investment applications
  • Buying and selling trades on Investment Platforms
  • Submitting client’s income requirements
  • Fund switch trading on investment platforms
  • Checking completion of all trades
  • Medical underwriting applications with clients for life cover

Qualification Requirement

  • Essential - GCSE or equivalent - 5 subjects including Maths and English level 4 or above.
  • Desirable – A Levels - 2 subjects C or above or equivalent


Desired skills and personal qualities

  • Communication skills
  • Attention to detail
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Analytical skills
  • Team working
  • Patience

Benefits Package:-

  • A starting salary of £21,000 - £25,000
  • Bonus scheme
  • Death in Service
  • Pension Contributions
  • 25 days holiday