Claims Adjuster - Financial Lines

Location: London (Hybrid – 4 days office / 1 day remote)

A highly regarded Lloyd’s lead market insurer is seeking a Claims Adjuster - Financial Lines to join its established casualty (PI/D&O / FI) claims team. This is an excellent opportunity to step into a visible, high-autonomy role within a collaborative and technically strong environment.

The Opportunity

You will join a specialist team handling a diverse and complex portfolio of casualty claims, with a particular focus on Financial Lines (D&O and FI) and Professional Indemnity.

This role offers significant primary lead responsibility, with adjusters typically managing the majority of claims from first notification through to resolution. You will play a key role in driving strategy, influencing outcomes, and maintaining strong relationships across the market.

The culture is collegiate and supportive, with a strong emphasis on empowerment, flexibility, and professional growth.

Key Responsibilities

• Manage a portfolio of Financial Lines claims from inception to settlement
• Conduct coverage analysis, liability assessment, and quantum evaluation
• Act as a point of contact for clients and brokers, contributing to negotiations and providing clear updates
• Build and maintain strong broker and stakeholder relationships
• Ensure adherence to regulatory requirements and internal governance standards
• Contribute to team performance through collaboration and knowledge sharing

About You

• Experience handling Professional/Financial Lines claims
• Confident in developing skills in managing complex liability and coverage issues independently
• Excellent communication and negotiation skills, with a client-facing approach
• Commercially aware with a proactive, solutions-focused mindset
• High level of emotional intelligence and ability to develop skills in managing sensitive or high-value claims

What’s on Offer

• Competitive base salary (transparent information will be provided to you at first consultation with us).
• Discretionary performance based bonus
• Flexible working arrangements, including compressed hours options
• A collaborative team culture with strong leadership and support
• The opportunity to build your market profile and broker network

Why Apply?

This role is ideal for a Claims Adjuster looking to combine technical excellence with autonomy and market engagement. You will be empowered to make decisions, develop relationships and contribute meaningfully to a high-performing team within a respected Lloyd’s platform.

We do not retain any personal information without your permission. Please refer to our data protection policy on our official website for more information.