Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe .
Key Responsibilities
Supervise and coordinate back of house operations, ensuring smooth collaboration with the front of house team
Oversee back of house staff, supporting recruitment, training and performance management
Maintain inventory levels, ensuring stock control, ordering and proper storage of equipment and supplies
Ensure all equipment and kitchen areas are maintained to a health & safety and hygiene standards
Implement SOPs for cleaning and organisation, ensuring efficiency and consistency
Monitor and enforce adherence to quality expectations, safety regulations and cleanliness protocols
Assist with logistics, deliveries and waste management to ensure an efficient operation
Support the setup and breakdown of service areas, ensuring readiness for smooth F&B operations
Conduct regular training to ensure the team is aligned with best practices and company standards
Respond proactively to challenges, assisting in problem solving and maintaining a positive working environment
Key Skills, Qualities & Experience
Previous experience in a similar supervisory role within the hospitality industry
Strong organisational and leadership skills to effectively manage and motivate a team
Ability to work efficiently in a fast paced, high pressure environment
Strong attention to detail and commitment to maintaining the highest hygiene and safety standards
Effective communication skills to liaise with both BOH and FOH teams
Benefits
We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees:
Tips typically over £200 per month (£3,400 per year)
Complimentary bespoke uniform and chef whites
Complimentary meals whilst on duty
Refer a Friend bonus - Earn up to £1000
Holiday Buy/Sell Scheme
Complimentary employee car parking
Complimentary state of the art onsite gym - with personal trainer support
31 days annual leave (including bank holidays) increasing with service
Professional development opportunities at all levels
Reimbursement on work shoes, sight tests and professional memberships
Modern and spacious discounted live in accommodation for eligible roles
Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support .
We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
Employee Assistance Programme helpline and online support , along with wellbeing champions onsite
Team Member of the Month Awards
Discount on Grantley Halls Restaurants, Spa products and Gift Shop
Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels
Cycle to work scheme
Access to Stream, allowing you to instantly access your wages