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Mortgage Administrator

Thornbury Recruitment Ltd

We’re looking for a highly organised Mortgage & Protection Administrator to work one on one with a highly experienced Mortgage adviser. If you love structure, detail, and getting things over the line—this role is for you.

What You’ll Do

  • Manage mortgage & protection cases from application to completion
  • Package cases and chase lenders for updates
  • Keep clients informed and collect key documents
  • Liaise with lenders, solicitors, and insurers
  • Ensure everything meets Financial Conduct Authority standards
  • Keep CRM systems and paperwork accurate and up to date

What You’ll Bring

  • Experience in mortgage/protection administration
  • Strong organisation and attention to detail
  • Knowledge of the UK mortgage process and protection products
  • Ability to manage multiple cases at once

You Are

  • Organised, proactive, and detail-focused
  • A clear and confident communicator
  • Calm under pressure and client-focused

Day-to-Day

Chasing updates, packaging cases, speaking with clients, checking compliance, and supporting busy advisers.

If you enjoy keeping things running smoothly and getting cases over the line, we’d love to hear from you!