A fantastic opportunity has arisen for an experienced to join a growing and innovative organisation operating within the property and conveyancing sector.

This would suit a qualified Conveyancer, Legal Executive or Solicitor with experience in a high-volume conveyancing department of a law firm. The ideal candidate will have managed their own caseload and has experience of using a case management system to assist with conveyancing transactions. They should be able to demonstrate an understanding of workflows and how to break down the conveyancing process to identify where efficiencies and improvements can be made.

This is a key role responsible for managing and developing a panel of law firms across the UK, ensuring high standards of service delivery, compliance and performance. You will play a pivotal role in strengthening relationships, reducing risk and driving continuous improvement across legal service providers.

Key Responsibilities

• Conduct audit and performance reviews of panel law firms
• Monitor SLA performance, quality, and compliance
• Build and maintain strong relationships with law firms
• Manage panel capacity, ensuring the right firms are in place to meet demand
• Identify and mitigate risk, including charge registration and title-related issues
• Produce clear and accurate reports, escalating issues where required
• Support internal teams with training on conveyancing practices and regulatory updates
• Contribute to projects and process improvements
• Represent the business in industry engagements
• Travel across the UK to conduct on-site audits and relationship meetings

Key skills:

• Experience within conveyancing, property law, or legal services
• Exposure to managing or working with law firms or legal suppliers
• Experience in performance management, audit, compliance, or risk
• Strong understanding of SLA/KPI-driven environments
• Excellent stakeholder management and relationship-building skills
• Strong analytical and reporting capability
• Ability to identify risk and drive improvements
• Confident communicator, able to engage with both legal professionals and internal teams
• Highly organised with the ability to manage multiple priorities and travel

Desirable:

• Experience working with lender panels or mortgage/conveyancing processes
• Knowledge of UK property law across multiple jurisdictions
• Experience contributing to process improvement or digital transformation projects

What's on Offer

• Opportunity to join a growing, forward-thinking organisation
• A high-impact role with real influence over supplier performance and customer outcomes
• Exposure to strategic projects and operational improvements
• Flexible, autonomous working with UK-wide engagement

Apply Now

If you're currently working in conveyancing, legal operations we'd love to hear from you.