A great lettings administrator keeps everything moving. This role is perfect for someone who enjoys structure, communicates clearly, and thrives in a fast-paced property environment. You’ll be the operational backbone of the lettings team, ensuring compliance, accuracy, and excellent service for landlords and tenants.
Key Responsibilities
Tenancy progression — preparing tenancy documents, issuing ASTs, collecting references, and ensuring all compliance documents are in place.
Reapit CRM management — updating property records, uploading documents, logging activity, managing applicant notes, and keeping data accurate and compliant.
Property marketing — preparing listings, updating portals, coordinating photography, and ensuring marketing materials are current.
Compliance administration — tracking EPCs, gas safety certificates, EICRs, deposit registration, and Right to Rent checks.
Maintenance coordination — logging issues, liaising with contractors, and keeping landlords and tenants updated.
General office support — handling calls, managing email inboxes, organising keys, and supporting the lettings team with day-to-day tasks.
Skills & Experience
Reapit experience is essential — confident navigating the system, updating records, and generating documents.
Strong organisational skills and attention to detail.
Excellent written and verbal communication.
Ability to prioritise workload and meet deadlines.
Professional, calm, and customer-focused approach.
Previous lettings or property administration experience preferred.