First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential. 

We are seeking an HR Assistant to support our HR Department with various administrative and HR-related tasks. This role includes assisting with a diverse range of responsibilities, such as onboarding, HR system management, employee relations, and general HR support, to ensure smooth and efficient daily operations.

About the Role

Key Responsibilities

Onboarding and Employee Records

• Facilitate the onboarding process for new employees, including preparing documentation and coordinating onboarding plans.
• Prepare and process employment contracts, benefits enrolment, probation documentation, and other necessary paperwork.
• Maintain employee records, ensuring all personnel files are up-to-date and compliant with company policies and legislation.

Learning & Development

• Coordinate employee training sessions, workshops, and seminars.
• Track completed training and maintain accurate training documentation.

Compliance and Policies

• Assist with updates to HR policies and processes.
• Coordinate and assist in the creation of job descriptions.

Employee Relations

• Serve as a point of contact for employees regarding HR-related queries or concerns.
• Escalate issues to the relevant HR team member when appropriate.

General Administration

• Perform general office duties, including answering phone calls, scheduling meetings, and preparing reports.
• Assist with managing HR software.
• Support HR projects as needed.

Requirements

• Minimum 1 year of experience in an HR or administrative role, preferably in a fast-paced environment.
• Level 3 CIPD (or working towards).
• Excellent written and verbal communication skills.
• Proficient IT user: Microsoft Office and HRIS.
• Ability to handle sensitive and confidential information with integrity.
• Detail oriented with a strong ability to prioritise and multi-task.
• Strong interpersonal skills.
• Proactive and flexible approach to problem solving.