Administrator - Commercial Team Support

• Location: Office-based - Plymouth
• Job Type: Full-time, 6 month FTC - potential for extension 
• Working Hours: 37.5 hours per week, Monday to Friday (Day Shift)

My client is looking for a detail-oriented and proactive Administrator to join their Commercial Team. This role is perfect for someone who thrives in a dynamic environment and is committed to excellence in their professional capacity.

Day-to-day of the role:

• Support the processing of customer orders and the preparation of order acknowledgements.
• Assist in responding to general sales and customer enquiries to ensure a seamless customer experience.
• Help in the preparation of quotations, pricing information, and customer documentation, ensuring accuracy and timeliness.
• Maintain precise customer account data, contracts, and commercial records, contributing to the overall efficiency of the team.
• Provide comprehensive administrative and commercial support, tackling a variety of general tasks as needed.

Required Skills & Qualifications:

• At least 12 months of previous experience in a commercial or sales administration role, ideally within a manufacturing or engineering environment.
• Minimum Grade C in GCSE English & Maths, or equivalent.
• Exceptional interpersonal and communication skills, with a professional and customer-focused approach.
• Strong organisational skills, with the ability to prioritise effectively and manage multiple tasks simultaneously.
• Resilient and able to work effectively under pressure.
• High level of proficiency in MS Office, especially Excel. Experience with complex Excel spreadsheets, including Pivot Tables, V-Look Up, and Mail Merge is essential.
• Demonstrated high attention to detail with consistently high levels of accuracy.
• Independent worker capable of completing tasks proactively.
• Flexible, with the willingness to adjust working hours to support peak business periods as required.
• Alignment with the company’s values of honesty, integrity, customer focus, quality, excellence, and innovation.
• Must be able to pass a company medical, background check, and a drug (hair follicle) and alcohol test.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work in a supportive and dynamic team environment.
• Potential for role extension based on performance and business needs.