Import & Export Operator

Chelmsford | Full-Time | £28,000 – £38,000 DOE

We’re currently looking for an experienced Import & Export Operator to join our growing freight forwarding and NVOCC team based in Chelmsford.

This is a fantastic opportunity to join a well-established business with a strong reputation in international logistics, offering long-term progression, a supportive working environment, and exposure to end-to-end ocean freight operations.

The successful candidate will be responsible for managing both import and export ocean shipments, coordinating with shipping lines, overseas agents, hauliers, and customers to ensure smooth movement of cargo from booking through to final delivery.

The Role

• Manage end-to-end ocean import and export shipments
• Handle FCL and LCL movements
• Coordinate with shipping lines, overseas agents, co-loaders, and hauliers
• Prepare and process shipping documentation including HBLs and MBLs
• Arrange customs clearance procedures where required
• Monitor vessel schedules and shipment progress
• Manage cargo releases, deliveries, and container returns
• Provide customers with regular shipment updates and excellent service
• Ensure all files are completed accurately and profitably
• Support the wider operations team with day-to-day freight activities

What We’re Looking For - Essential

• Previous experience within ocean freight imports and/or exports
• Freight forwarding or NVOCC background preferred
• Experience handling shipping documentation and customs processes
• Good understanding of ocean freight operations
• Strong communication and organisational skills
• Ability to manage multiple shipments simultaneously
• Commercial awareness and attention to detail

Desirable

• Knowledge of Destin8 or CNS systems
• Customs CDS experience
• Understanding of Incoterms
• Experience with consolidation shipments

What’s on Offer

• £28,000 – £38,000 salary DOE
• Career progression opportunities
• Supportive and friendly team environment
• Growing and stable business
• Pension scheme
• 21 days holiday plus bank holidays
• Exposure to international logistics and shipping operations

Apply Now

If you have experience within ocean freight operations and are looking for your next opportunity within a growing logistics business, we’d love to hear from you.