Onsite Engineer

Location: Barrow-in-Furness | Full-Time | 5 Days Onsite

Salary: Up to £36,000

We are looking for an experienced Onsite Engineer to join a fast-paced End User Support environment, delivering technical support and project services across a secure enterprise setting.

This role is ideal for someone with strong desktop support and workplace engineering experience who enjoys working onsite, resolving technical issues, and delivering excellent customer service within a professional IT environment.

Key Responsibilities

• Complete assigned technical tasks within agreed timeframes
• Support internal and external project delivery activities
• Carry out operational and support tasks to SLA targets
• Provide high-quality onsite support to end users
• Troubleshoot hardware, software, and operating system issues
• Assist with desktop builds, deployments, and system configurations

Skills & Experience

• Strong understanding of Microsoft Windows environments (Windows 10/11)
• Experience supporting Microsoft Office applications
• SCCM knowledge including OS deployment, application deployment, monitoring, and troubleshooting
• Understanding of PowerShell, VBScript, or batch scripting beneficial
• Knowledge of BitLocker, NTFS permissions, and endpoint security
• Familiarity with Microsoft Outlook, Exchange, and collaboration tools
• Experience using ITSM tools such as ServiceNow
• Excellent communication and customer-facing skills

Requirements

• Must be eligible for UK Security Clearance (SC)
• Applicants should have lived continuously in the UK for the last 5 years
• Successful candidates will complete standard pre-employment screening including DBS and employment checks

What's on Offer

• Opportunity to work within a secure enterprise IT environment
• Exposure to large-scale IT support and project work
• Professional development and training opportunities
• Supportive and collaborative team culture
• Long-term onsite opportunity in Barrow-in-Furness

If you are a proactive IT support professional looking for your next onsite engineering opportunity, we'd love to hear from you.