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IT Operational Resilience Squad

Hays Specialist Recruitment Limited

Building a High-Impact IT Operational Resilience Squad - Multiple Roles Available
A leading Independent IT Infrastructure and Services Consultancy are supporting the build-out of a new Operational Resilience (OpsRes) squad in Sheffield, hiring multiple experienced consultants and specialists to join a large-scale, high-visibility transformation programme within a regulated financial services environment.
This programme sits at the intersection of technology, resilience, risk and regulation, focusing on embedding measurable, sustainable operational and service resilience across complex enterprise technology estates.

Location & Working Model
Based in Sheffield (Hybrid: Initially 2-3 days onsite per week, reducing over time)
Rolling 6-month contract
Inside IR35

We're building a multi-disciplinary Operational Resilience squad, with opportunities across:
Operational Resilience Product Owners / Squad Leads
Proactive Resilience & Innovation Consultants
Scenario Testing Specialists
AI Leads - Operational Resilience Use Cases
Resilience Data, Metrics & Insights Specialists
Lessons Learned & Knowledge Management Consultants
CTO / Technology Integration Leads
Service Chain Mapping & Dependency SMEs
Technology Resilience Vulnerability SMEs
Programme Governance & Regulatory Readiness Managers

Roles span senior consultant, specialist, data and PMO profiles, working across technology, architecture, risk, audit and operations.

Essential experience:
Strong background in financial services or other highly regulated environments
Experience across technology, infrastructure, architecture, SRE or resilience-adjacent roles
Practical exposure to Operational Resilience, Service Resilience, BC/DR, incident management, scenario testing and/or technology risk
Experience working within complex, enterprise-scale service estates with multiple dependencies and suppliers
Comfortable operating in global, matrixed organisations

Consulting & soft skills
Strong stakeholder engagement and influencing capability
Confidence engaging at senior technology, architecture, risk and audit levels
Ability to translate complex technical resilience topics into clear, structured messages for non-technical audiences
An advisory mindset - shaping direction, not just executing tasks
Comfortable constructively challenging and driving change

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