Job Title: Sales Administrator

Department: Sales Operations
Location: Newbury, onsite only 

Job Purpose

The Sales Administrator will support the Sales function, which is responsible for driving new business and revenue generation by supporting our client in identifying products, solutions, and services that best meet their needs.

The Sales Operations / Sales Support function is responsible for developing, overseeing, and administering sales forecasting, financial modelling, sales processes, and sales targets. The role supports the effective execution of sales strategies and the achievement of the client’s sales goals.

This is an individual contributor role.

Key Responsibilities

• Handling initial sales enquiries from multiple sources on behalf of the client
• Processing orders accurately and efficiently for internal teams and the client
• Raising and managing quotations (often through multi-stage approval processes) and conducting follow-up
• Acting as a key point of contact for the client, managing enquiries relating to tenders, bids, finance, installation dates, quote or order changes, and procurement requests for technical documentation
• Providing day-to-day operational support for key accounts
• Liaising internally with sales management, technical teams, product managers, IT support (UK), finance, supply chain, and procurement
• Processing purchase orders and sales orders in line with financial KPIs, ensuring accuracy of accounts, quantities, currency (EUR), PO details, and source of supply
• Checking account status and payment methods, ensuring all required documentation is in place
• Proactively sourcing and allocating stock to meet delivery KPIs
• Coordinating with relevant departments regarding order status, shipping dates, pricing, product availability, and back orders
• Booking installations with the client, including coordinating appropriate engineers (IT, physical, or both) and ensuring all relevant stakeholders are informed
• Managing external third-party liaison and coordination
• Ensuring training is booked and that sales, clinical affairs, sales reports, and carve-out reports are completed
• Managing any same-day issues raised by the client, engineers, or sales teams
• Handling returns, follow-up issues, and queries

Education & Experience

• Bachelor’s degree in Sales, Business Administration, or a related discipline

Minimum Experience:

• Minimum of 2 years’ relevant experience in a similar role, ideally within an international environment

Knowledge & Skills

Required Knowledge:

• Proficient in Microsoft Excel and Word
• Fluent in English
• Proficiency in an additional European language is advantageous

Key Skills:

• Strong attention to detail and accuracy
• Excellent written and verbal communication skills with a strong service focus
• Excellent organisational and multitasking abilities
• Strong interpersonal skills with the ability to work across multiple stakeholders
• Strong technical aptitude and problem-solving skills