Sales Administrator (Fixed Term Contract – 6 Months)

Colchester, Essex (Head Office)

Full-time (approx. 40 hours per week)

£24,000 – £27,000 DOE

Reed in Colchester are delighted to be supporting our client seeking a highly organised Sales Administrator to support their busy sales function on a 6-month fixed term contract. You’ll play a key role in keeping orders moving, supporting customers, and ensuring a smooth process from enquiry through to delivery and invoicing.

Key Responsibilities

Sales & Order Processing

• Process customer orders accurately using internal systems
• Handle inbound enquiries via phone and email
• Prepare quotations and proactively follow up leads
• Maintain up-to-date and accurate CRM records

Customer Support

• Act as a key point of contact for customers
• Provide updates on orders, deliveries, and installations
• Resolve queries efficiently and escalate where required

Coordination & Administration

• Liaise across internal teams including Sales, Purchasing, and Engineers
• Ensure orders are fulfilled on time and to standard
• Maintain accurate documentation and records

Commercial Support

• Assist with invoicing and order tracking
• Monitor stock levels or product availability (where required)
• Provide wider admin support during peak workloads

Essential

• Previous administrative experience (ideally within sales or customer support)
• Strong IT skills (Excel and CRM/accounting systems)
• Excellent communication skills
• Highly organised with strong attention to detail
• Ability to multitask in a busy office environment

Desirable

• Experience in sales administration or order processing
• Background in customer service
• Commercial awareness
• Confident problem-solver who performs well under pressure

What’s in It for You

• Competitive salary
• Pension contributions
• Free on-site parking
• Career development support
• Staff wellbeing initiatives and activities

To express your interest in this vacancy, please click Apply