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Senior IT Engineer - T3

Redsquid

Senior IT Engineer - T3

As our Senior IT Engineer, you will be responsible for:
  • Acting as an escalation point to 1st and 2nd line technicians.
  • Providing technical Support and ticket resolution for servers and infrastructure across a broad range of customers and technologies.
  • Maintaining a high degree of customer service for all IT Support queries and projects.
  • Accurately updating /maintaining our tic...