Robert Half Accountancy & Finance are partnering exclusively with an established and growing healthcare services organisation in seeking an experienced Billing Manager to lead its billing function (of 4 staff) and drive operational excellence across invoicing and revenue processes in a large, wider UK Finance team.

This is an exciting opportunity for a hands-on Supervisor or Manager with strong billing, process, data and stakeholder management experience to join a collaborative finance environment supporting essential healthcare operations across the UK.

The Role

Reporting to the Revenue & Payables Manager, you will lead and develop the Billing Team, ensuring accurate, timely, and compliant billing across multiple operational service lines.

You will play a key role in improving billing accuracy, streamlining processes, enhancing data quality, and reducing the time from service delivery through to invoicing.

This role offers hybrid working, with occasional travel to operational sites for key meetings and projects.

Key Responsibilities

• Lead and manage the Billing Team to deliver accurate and timely invoicing
• Oversee end-to-end billing processes across NHS and private service pathways
• Ensure billing activities align with contractual and month-end reporting deadlines
• Drive continuous improvement in billing controls, systems, and data quality
• Support automation initiatives and standardisation of processes
• Maintain robust pricing controls, including inflationary uplifts
• Work closely with Finance, Operations, Commercial, and Data teams to resolve billing issues and improve upstream processes
• Support implementation of billing processes for new contracts and service lines
• Deliver month-end KPIs, reporting, and performance metrics
• Develop team capability through coaching, performance management, and cross-training

About You

The successful candidate will be an experienced billing or revenue professional with proven leadership capability and a strong understanding of end-to-end billing operations, work-flow complexities and data management.

You will also have:

• Previous experience managing and developing teams
• Strong organisational and stakeholder management skills
• Excellent attention to detail and commitment to quality
• Experience driving process improvement and operational efficiency
• Confidence working with billing systems, data processes, and reporting tools
• The ability to manage competing priorities in a fast-paced environment
• Strong communication skills with the ability to influence at all levels

What's on Offer

• Hybrid working model
• Opportunity to join a growing and purpose-driven organisation
• Collaborative and supportive working culture
• Career development and progression opportunities

If you are an experienced Billing professional looking for your next Team-management opportunity, we'd love to hear from you.

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