This role is positioned within our Volume Motor Litigation Unit which deals with motor litigation across MOJ, OICP, Small Claims and Fast Track claims to the value of £25k. The unit is made up of distinct file handler teams managing the different work types previously mentioned.

The unit offers clear progression pathways, both technically and operationally allowing candidates to continue their career journey within the business.

The role of the paralegal is within our support hub which provides support to the litigation teams across a variety of tasks on their files. The role provides a basic insight into the litigation process and file handling process across several different work types.

The role would suit a pre-litigation file handler looking to take their first steps in to litigation or a law graduate looking for an opportunity to start their legal career.

All claims would be handled on behalf of key insurer clients as Defendant.

Full induction training will be provided along with continued on the job training and supervision.

Key Accountabilities

• Update case management system with file allocations, diary records, court dates, directions, applications and orders as well as general activity, ensuring accurate recording of activity to allow progress tracking.
• Drafting of routine court documents.  Examples may include AOS, Notice of Change, Court Orders, Witness Summons and precedent based applications
• Liaising with Courts, Counsel, Opponents, Experts, Witnesses, Insureds and brokers to progress the case.  Examples of tasks include requesting and providing updates; requests for extensions to comply with directions; dealing with GP, hospital, OH and Personnel mandates; booking Counsel for hearings and conferences; and appointments with experts.
• Follow up on outstanding instructions, documents and other actions to ensure that responses are received within required timescales.
• Make payment requests using the appropriate payment request process for the client and chase to ensure payments are received and dispatched within required deadlines
• Diarising and updating CRU
• To ensure compliance with the SRA Standards & Regulations.
• Undertaking additional ad hoc duties to support the File Handlers and the team, as required and may include: 
• Complete initial steps in recovery of our Client’s outlay and collate the outcome
• Undertake minor investigations on liability and quantum so as to provide File Handlers with basic information to be able to progress the claims
• Undertake administration duties on files, such tasks may include completion of MI; drafting write off forms, requesting final bills and dealing with billing queries; and file closure/transfer activities 

Work Hours
35 hours per week
Monday - Friday 9am-5pm with 1 unpaid hour for lunch. This is a hybrid role working 1 day in the office and 4 days from home.

Experience, Skills and Qualifications

• Experience of working in a legal environment is desirable
• Good communication skills and experience of negotiating with and influencing  3rd parties to obtain information
• Demonstrable experience of ;
• Following a semi-prescribed programme of work
• Dealing with calls and enquiries from customers, suppliers and/or the public
• Gathering and recording information
• Ability to work under own initiative, prioritising and organising own workload
• IT Literate; 
• Proficient in MS Office (notably Excel, Word and Outlook)
• Experience of using a Claims/Case Management system
• Proficient in the use of alpha numerical filing systems
• GCSE grade A-C in Maths and English or equivalent

Benefits

• 25 days holiday per year which increases with level of service  (opportunity to buy & sell 3 days) 
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer 
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation