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Credit Controller

Macildowie Recruitment and Retention


Credit Controller

Mansfield | Full Time | Permanent

Due to continued growth, Reflex Group are looking for an experienced Credit Controller to join their busy finance team within the Reflex Division.

Established in 2002, Reflex Group has grown to become one of the UK’s largest privately owned print and packaging companies, employing over 900 people globally. The business is recognised for its commitment to quality, innovation, operational excellence, and sustainability.

The Role

Reporting to the Credit Control Manager, you will play a key role in managing cash collection, reducing aged debt, resolving customer queries, and supporting cash flow across the business. This is a fast-paced, high-volume role suited to someone who enjoys building relationships and working collaboratively across teams.

Key Responsibilities
  • Managing and prioritising cash collection activities
  • Chasing aged debt and accounts exceeding credit limits
  • Resolving customer payment queries efficiently
  • Liaising closely with sales representatives and customer service teams
  • Carrying out credit limit and payment term reviews
  • Performing account reconciliations and supporting month-end processes
  • Monitoring KPIs and maintaining accurate customer records
  • Processing invoicing, allocating payments, and uploading invoices to customer portals
  • Supporting the wider finance team when required
About You
  • Minimum 3 years’ experience within Credit Control
  • Strong communication and relationship-building skills
  • Excellent organisational and prioritisation abilities
  • Confident working within a fast-paced finance environment
  • Strong attention to detail and analytical skills
  • Able to manage high-volume workloads across multiple divisions

This is a fantastic opportunity to join a well-established and continually growing business offering a supportive team environment and long-term career stability.