Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.
Overview

We’re looking for a skilled and motivated SQL Database Administrator to join our IT Operations Infrastructure team in Ipswich, UK. This hybrid role is vital in ensuring our database systems are stable, high-performing, and scalable to support Gallagher Bassett's critical applications and systems. You’ll have the opportunity to work in a hybrid or remote capacity, contributing to our IT strategy and helping us deliver exceptional service.

How you'll make an impact

In this role, you’ll play a key part in managing and optimising our database infrastructure. You’ll ensure our systems are always available, secure, and performing at their best. You’ll work closely with other IT teams and business stakeholders to support integrations and ensure smooth operations. Your work will include installing, configuring, and maintaining databases, as well as monitoring performance and implementing improvements. You’ll also help us stay ahead by evaluating new technologies and contributing to our IT strategy.

Key responsibilities include:

• Monitoring and improving database performance, including query optimisation and clustering.
• Supporting replication processes and ensuring data security.
• Documenting systems and processes clearly and accessibly.
• Collaborating with teams to support software updates and integrations.
• Ensuring adherence to change control processes and organisational policies.

About You

You’re a Database Administrator with a good background in SQL Server components and database engines. You’re skilled in performance tuning, query optimisation, and database monitoring. You’re comfortable working independently and taking ownership of tasks, and you’re always looking for ways to improve processes.

What we’re looking for:

• Proven experience in database administration, including SQL Server and SSIS.
• Knowledge of clustering, availability groups, and disaster recovery.
• Good analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• A commitment to continuous learning and adapting to new technologies.

It’s a bonus if you have experience with large databases, highly transactional environments, or tools like SSRS and Power BI Report Server.

Must be eligible to work in the UK.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We