About the Role

Our BMW Hungerford team is growing! We are looking to appoint a professional, enthusiastic, and customer-focused Service Advisor to join our dedicated team. In this key role, you'll be the link between our customers and the workshop, managing service appointments, providing updates, and ensuring every customer receives the high standard of care expected from the BMW brand.

At Dick Lovett, we believe in Customer Satisfaction through Staff Satisfaction. By supporting and investing in our people, we create a positive workplace where our team can thrive.

Job Opportunity

• Deliver a great experience for our customers in for servicing and repairs
• Booking services
• Completing repair orders
• Communicating any required repairs to our customers
• Work collaboratively with the Workshop team to ensure all tasks are completed to the agreed time scales

Essential Skills

• Experience of working in a Service department in a franchised dealership would be beneficial however not essential.
• Knowledge of Microsoft Office, Excel and Kerridge.
• Familiarity of warranty procedures would be advantageous but not essential.

If you are looking to progress as a Service Advisor and want to expand your knowledge of new models as they emerge, joining an official manufacturer is the best way to develop.

We are happy to discuss your earning potential in relation to your experience and answer any questions you have about the role. Feel free to get in touch with us to find out more, or send us your application today.

Benefits

• Private Medical Insurance
• Health cash plan - Claim back medical costs
• Rewards platform - Gym & high street discounts
• 25 Days Holiday (plus Bank Holidays)
• Contributory Pension Scheme
• Regular Pay Reviews
• Life Assurance
• Servicing, Parts and Accessories Discounts
• Employee Assistance Programme
• Staff Referral Scheme
• Learning and Development
• Enhanced Family Leave
• Volunteering Opportunities
• Onsite Parking