Human Resources Advisor x 2 | Hereford | up to £38,000 | Fixed Term Contract until 2027 (opportunity to go permanent)

Office based (with 1 day working from home during off peak times which are Jan – September)

The Company

My company are within the Retail Sector

The role

To provide professional, consistent first line HR support within a fast-paced operational environment. This role has a strong focus on employee relations, supporting managers with day-to-day people matters to ensure a fair and compliant team.

Key responsibilities

• Act as the first point of contact for managers on employee relations including disciplinaries, grievances, investigations, absence management and performance concerns.
• Provide responsive, practical HR advice to employees and managers
• Support day to day queries via the HR inbox, phone and onsite presence.
• Manage and support a high volume of ER casework
• Supporting the HR Manager, coach and guide managers to build confidence and capability handling people issues
• Ensure consistency, compliance and fairness in decision making
• Build strong working relationships with Operational leaders
• Support peak periods with recruitment and selection
• Support employee inductions on a regular basis
• Ensure accurate contractual changes are processed in a timely manner
• Keep up to date on all legislation and ensure relevant policy changes are implemented
• Absence management monitoring: Closely liaising with employees on sick leave to ensure all documentation is accurate and recorded and required support is provided.
• Ensuring all maternity, paternity and parental leave is monitored and managed
• Attend internal and external meetings to represent the department and/or Company

Personal Profile

• Proven experience in a HR Advisor/Officer role within a fast-paced environment
• Good employee relations experience and confident on advising
• Experience supporting frontline/shift-based teams
• Ability to prioritise and work at pace in a high-volume environment
• Good working knowledge of current employment law

For further information, please contact Rhian Mountjoy

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