Client Relationship Senior Manager

Edinburgh

Competitive Salary + Bonus

Key Responsibilities

• Own and deliver account management and relationship development for a portfolio of enterprise clients, driving retention and revenue growth

• Act as the primary client contact, building senior stakeholder relationships and leading direct client engagement across global accounts

• Develop and execute strategic account plans, ensuring alignment with client objectives and identifying new commercial opportunities

• Lead and contribute to client team performance, including mentoring junior team members and providing informal line management / coaching support
• Coordinate internally across global teams to ensure high-quality service delivery, leveraging firm-wide expertise and resources
• Drive business development activity, including identifying market opportunities, supporting bids/pitches and introducing new services to clients

Key Requirements

• Proven experience in account management within legal or professional services, particularly with enterprise clients

• Strong background in client-facing roles, with the ability to influence and engage senior stakeholders

• Demonstrated experience in business development and revenue growth, including expanding existing accounts

• Experience providing line management, mentoring or coaching to junior colleagues and wider teams
• Excellent communication, relationship-building and stakeholder management skills

• Ability to operate effectively in a fast-paced, global environment

If you are interested in discussing this role further, please contact Robyn Christie at Iconic Resourcing -

At Iconic Resourcing, we understand that not all candidates will meet every desired qualification or skill listed for the job positions posted on behalf of our clients. However, if you believe you can add value to the role despite having a slightly different experience from what we've identified, we would be thrilled to learn more about you.

Iconic Resourcing is committed to partnering with clients who share our values of inclusivity and diversity. We work with many businesses that recognise the importance of creating a welcoming and respectful workplace for all employees. As an equal opportunities employer, we treat all applications fairly and equally. We act as both an employment business and an employment agency and are happy to accommodate any reasonable adjustments required. To view all of our Iconic Jobs across Scotland, please visit our website.