Sales Receptionist

Location: Sudbury, Suffolk – this is not a hybrid role

Salary: £26,000 – £28,000 depending on experience + monthly bonus

Hours: Full-time, 8:30am – 5:00pm (You will work every other Saturday, with a day off in lieu during the week)

About the role

Casanovas Recruitment Solutions are pleased to be supporting our retail-based client in Sudbury with the recruitment of a Sales Receptionist. This is a customer focused role suited to someone who enjoys working with people, providing excellent service, and being part of a supportive team environment. The successful candidate will play a key role in helping customers, managing enquiries, and supporting general operations.

Key Responsibilities

*Welcoming customers and assisting with product enquiries

• Demonstrating products and providing information confidently

• Handling face to face, telephone, and email enquiries professionally

• Processing orders and updating internal systems

• Receiving and organising stock deliveries

• Maintaining the sites presentation and displays

About You

• A friendly and professional manner with a customer-focused approach

• Strong communication skills and confidence working with people

• Comfortable using computer systems, emails, and order processing software

• Well organised with good attention to detail

• Previous experience in retail or customer-facing environments is beneficial, although a positive attitude and willingness to learn are equally important

Benefits

• Monthly bonus on top of Salary each month

• Full training provided within a supportive team environment

• A rewarding role where your contribution makes a real difference

• Saturday working on a rota basis, with a weekday off in lieu

• Company pension scheme and staff discount available

• Cycle to work scheme

• Free on-site parking provided

*Please note, a full UK driving licence is required for this role*