Account Handler (Contingency Insurance) - £40K-50K (DoE) - City of London (3 days)

A specialist contingency insurance broker based in the City of London, with a strong presence in the event-driven risks market. The business operates across UK and international markets, placing cover for a range of event-driven risks through the Lloyd’s market.

Job Purpose:

Act as intermediary between internal business producers and Lloyd's and Company insurance markets, specialising in Contingency Insurance for event-driven risks, managing the insurance placement process from initial quote requests through to policy completion and ongoing servicing of international broking operations.

Key Responsibilities:

• Receive and evaluate incoming insurance enquiries, conducting risk research and analysis
• Prepare quote slips incorporating risk details and coverage requirements, coordinating with placing brokers
• Receive terms from placing brokers and distribute quotations to clients/retail brokers
• Create MRC (Market Reform Contract) slips post-bind and load into PPL (Placing Platform Limited)
• Liaise with underwriters to obtain stamps and approvals on documentation
• Coordinate with processing team for accurate system loading and transaction records
• Handle policy endorsements and provide ongoing client and broker support
• Maintain comprehensive client and policy records
• Assist with claims’ processes where required

Required skills:

• Strong understanding of insurance principles and market practices
• Comprehensive knowledge of Contingency Insurance products and London Market procedures
• Excellent communication skills and attention to detail
• Ability to manage multiple priorities and work under pressure
• Proficient in Microsoft Office and insurance software systems (including PPL)
• Professional insurance qualifications (CII/ACII)

Performance Expectations:

• Deliver timely service and manage multiple client priorities effectively
• Demonstrate a high level of accuracy and attention to detail in all documentation and policy administration
• Demonstrate clear written and verbal communication in all internal, client and market interactions
• Ensure compliance with FCA regulations, company policies, and Lloyd's market practices
• Maintain professional relationships with internal broking teams, business producers and insurers
• Maintain current knowledge of Contingency Insurance products and London Market procedures
• Support business operations and process improvement initiatives
• Undertake additional duties as reasonably required

Position Details:

Location: Minimum 3 days a week in the City of London, with the remaining time working from home.

Start Date: ASAP

Salary: Up to £50,000 (DoE)

Professional Development: Support for CII qualifications is provided

Benefits: Private Healthcare, Death in Service & Pension