Client Relationship Coordinator

Location: Sunbury

A fantastic opportunity has arisen with a well-established organisation for a proactive and highly organised Client Relationship Coordinator to join their growing team. This role is ideal for someone who thrives in a fast-paced environment and enjoys building strong client relationships while managing a varied workload.

The Role

You will act as the primary day-to-day contact for a portfolio of clients, ensuring a consistently high level of service. Supporting senior team members, you’ll play a key role in maintaining relationships, coordinating activities, and ensuring all client requirements are delivered accurately and on time.

Key Responsibilities

• Serve as the main point of contact for client queries, providing a professional and timely response via phone and email
• Build and maintain strong working relationships with clients and internal teams
• Manage a high volume of tasks, prioritising effectively to meet deadlines
• Produce accurate client documentation and reports within agreed timescales
• Coordinate orders, track progress, and keep clients informed of updates
• Arrange deliveries, collections, and reallocations where required
• Handle queries and resolve issues efficiently, escalating when necessary while retaining ownership
• Support invoicing processes and manage customer recharges
• Provide guidance on changes to client agreements where needed

About You

• Previous experience in a customer service, account coordination, or administrative role
• Strong organisational skills with the ability to manage multiple priorities
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Confident problem-solver with a proactive approach
• Strong team player with a commitment to delivering excellent customer service
• Comfortable working under pressure and meeting tight deadlines

What’s on Offer

• A supportive and collaborative working environment
• Opportunities for professional development and growth
• A varied and engaging role with real responsibility

If you’re looking for a role where you can make an impact and develop your career in a client-focused environment, we’d love to hear from you.

Please note:

As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.

In line with the GDPR Regulations, we are making you aware that in order to proceed with your application, we will need to contact you via email, telephone and/or text message. By submitting your CV to this vacancy, you are agreeing to Job Box Recruitment Limited holding your details in order to enable us to contact you with suitable positions. Details of our Privacy Notice and GDPR Policy can be found on our website or emailed across to you if requested.