We are currently recruiting for a Customer Sales, Planning and Quality Controller on behalf of a well-established manufacturing business. This is a full-time, permanent role and is located in Woolston, Warrington.

Benefits:

• Salary - £28,000 to £32,000, dependant on experience
• Role Type – Full-time, Permanent

Role Profile:

You will be responsible for supporting customer order processing, assisting with production planning and helping maintain quality and compliance standards. Working closely with internal teams, you will ensure orders run smoothly from enquiry through to delivery.

Day-to-Day of the Role:

• Processing customer orders accurately using internal systems
• Acting as a key point of contact for customers, providing updates on orders and delivery time
• Supporting sales activity including quotations, samples and enquiries
• Assisting with production scheduling and updating planning systems
• Monitoring production progress and flagging delays or issues
• Raising purchase orders and liaising with suppliers on material availability
• Supporting stock control and inventory processes
• Assisting with customer complaints and quality investigations
• Maintaining accurate records to support audits and quality compliance
• Working closely with production, quality and accounts teams to ensure smooth operations

Specification:

• Previous experience in a manufacturing, planning, customer service or quality-based role desirable
• Strong organisational skills and attention to detail
• Confident using IT systems (ERP or order processing systems advantageous)
• Good communication skills with the ability to liaise across teams and with customers
• Ability to prioritise workload and meet deadlines
• A proactive and flexible team player

If you are looking for a varied role where you can develop your skills across customer service, planning and quality within a manufacturing setting, we would like to hear from you.