Optical Assistant Manager – Reading, Berkshire
Are you an experienced Optical Assistant, Team Leader or Supervisor looking to take the next step in your career?
We are recruiting for an Assistant Store Manager to join a long-established and friendly independent optical practice based in a lovely part of Berkshire, offering a relaxed atmosphere and excellent transport links.
This is a fantastic opportunity for someone passionate about customer care, team leadership and delivering high clinical and service standards within a supportive independent environment.
As the Assistant Store Manager, you will support the Branch Manager in leading and developing the team, driving branch performance, and ensuring the smooth day-to-day running of the practice. You will act as a role model, motivating the team while helping to deliver an exceptional patient experience.
Key Responsibilities - Support the daily running of the independent practice, ensuring outstanding customer service at all times
- Assist in managing the day-to-day operations of the branch to ensure smooth and efficient service delivery
- Support and motivate the team to achieve individual and branch sales targets
- Help monitor business performance and identify opportunities for growth
- Assist with staff training, coaching and ongoing team development
- Maintain high standards of clinical care, compliance and administration
- Manage stock control, merchandising and branch presentation
- Support local marketing initiatives and promotional campaigns
- Step in as acting Branch Manager when required, including opening and closing the practice
What We’re Looking For - Previous experience within an optical environment is essential
- Previous supervisory, team leader or management experience preferred
- Strong customer service and sales background
- Excellent communication and interpersonal skills
- Confident, organised and self-motivated
- Ability to lead, motivate and support a team effectively
- Comfortable working in a busy environment and managing multiple priorities
- Basic IT skills and familiarity with POS systems desirable
Salary & Benefits - Competitive salary plus bonus scheme
- Career development opportunities and structured training
- Generous staff discounts on optical and hearing products
- Supportive and inclusive working environment
- 28 days annual leave including bank holidays
- Additional company benefits
For more information or to apply, please contact Lunaria Recruitment.