Customs Clerk - UK & Ireland

Location: Birmingham

Salary: £17 - £19 per hour

Shift: 14:00 - 03:00 (In-Night operation), including weekends

The Role

This mission-critical role ensures the seamless movement of goods from European Gateways into the UK and Ireland. You will advise customers on international requirements while maintaining strict compliance for time-sensitive freight.

Key Accountabilities

• Documentation: Process export documents within 30 minutes to maintain Air and Road loading schedules.
• Compliance: Ensure transportation documents and manifests are ready for transmission by 00:30.
• Accuracy: Manage export clearances and manifests to prevent disruption to Irish import processes.
• Technical Tasks: Execute AWB cutting, flight manifest building, and safety/security filings.
• Administration: Maintain reporting for transactional charging and resolve customer or customs queries.

Requirements

• Experience: 2+ years in Import/Export and Customs Compliance (Air and Road).
• Systems: Proficiency with HMRC, Border Force, CHIEF, and CDS.
• Regulation: Fully conversant with current import/export laws.
• Qualification: Professional qualification in Customs or International Trade.
• Skills: Advanced IT skills, specifically Excel, and strong commercial acumen.

Competencies

• Resourcefulness: Ability to overcome barriers to ensure operational success.
• Communication: Professional written and verbal skills for diverse audiences.
• Improvement Mindset: Focused on operational excellence and solutions-oriented change.