Customer Service Administrator for 12 weeks on a Fixed Term Contract

Role to start beginning of May - for 12 weeks

9.00am - 6.00pm - Mon - Fri in the office

For this role you will need to be able to start immediately in beginning of May and commit to 12 weeks

(so ideally no holidays can be taken in this period due to the length of the contract)

The role will run to approx. end of July –

Role & Duties

Working in a busy transport office working alongside the transport planner and

Ops Manager this role will be responsible for;

Taking calls,

Dealing with client requests , changes or queries

Liaising with drivers on route to locations.

Advising drivers if there are any changes to their routes re; traffic etc or site access or site contacts etc

Looking at bookings on system and understanding days schedule to be ready if any changes are required

Using google docs and Word and inhouse system

Skills And Experience

Excellent customer service manner

Solid admin skills

Calm and practical approach to problem solving

Ability to communicate with clients, venues, drivers, management etc

Preferable you will have a customer service/Client services background enjoy working in a fast paced, multi-deadline business environment & have solid admin skills

**Can commit to 12 weeks and start immediately **

Can commute to Crayford with ease

Please send you CV to Claire Power asap