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Client Handler

Pavilion Recruitment Solutions

We are looking for a Client Handler to join a growing SME Commercial team. This role offers the opportunity to manage your own portfolio of clients across a diverse range of industries, with clear progression into Corporate Client work


Key Responsibilities

  • Manage a portfolio of clients, handling approximately 30–40 renewals per month
  • Build and maintain strong client relationships, acting as a trusted point of contact
  • Work across a broad range of commercial risks including Property, Fleet, Management Liability, Marine, Cyber, Commercial Combined, Engineering, Liability, and Professional Indemnity
  • Handle premiums ranging from £300 to £10,000 (average £1,200–£1,500)
  • Generate new business opportunities to grow your own portfolio
  • Identify opportunities for cross-selling and upselling within your client base
  • Place business through a combination of e-trade platforms and manual broking presentations
  • Support and attend meetings with larger clients where appropriate
  • Manage inbound enquiries and leads (no cold calling required)


The Team & Environment

  • Collaborative office environment with 60+ employees
  • Strong company culture with regular social and charity events, including summer socials and a London-based Christmas party
  • Supportive approach to professional development, including sponsorship for CII qualifications


Required Experience

  • 3–5 years’ experience within commercial insurance
  • Exposure to, or a strong interest in, a broad range of commercial risks
  • Strong communication and organisational skills, with the ability to manage a busy workload
  • Ambitious, with a desire to develop within a growing team and progress towards corporate