We are seeking an Operations Support Specialist to join our dynamic team.
Day-to-day of the role:
Cash Processing:
Collate bank transactions and post collections accurately to ledgers.
Allocate invoices according to remittance advices.
Handle minimal cheque processing and bank deposits.
Manage remittance advices received and research for allocation if no remittance is available, including online and telephone enquiries.
Complete balancing data capture spreadsheets and process refunds as necessary.
Debt Verification:
Conduct telephone and email verification of invoices assigned by clients.
Check supporting paperwork as per verification requirements and consider the risk of fraud to ensure compliance with legal obligations before releasing funds.
Required Skills & Qualifications:
Proven experience in cash processing and debt verification.
Excellent organizational and time management skills.
Ability to handle multiple tasks and maintain attention to detail.
Strong communication skills and proficiency in managing electronic filing systems.
Ability to work independently and as part of a team.