Sales Administrator

An exciting opportunity has arisen for a Sales Administrator to join an organisation based in Craigavon.

This is a Full-Time, fixed term contract for 6-9 months.

Working hours: Monday to Friday 9am-5.30pm

With a salary of £27,500 per annum.

Job Role:

You will be assisting the Senior Sales Administrator in sales order, processing, despatch/logistics, delivery reporting and maintenance of customer records.

Essential Criteria:

• Previous Sales Administration experience.
• GCSE Grade C or above in Maths and English (or equivalent).
• IT proficient with the use of Microsoft Office.
• Excellent communication skills both written and verbal with the ability to communicate with stakeholders at all levels.
• Excellent organisational skills with strong attention to detail.
• Ability to manage and prioritise a busy workload while adhering to deadlines.
• Ability to work as part of a team as well as your own initiative.
• Flexibility towards working hours.

Main Duties and Responsibilities:

• Process orders, arrange despatch and invoicing for designated accounts and online sales. 
• Process daily Van Sales deliveries and facilitate stock replenishment as required.
• Liaise with Warehouse Team to ensure Sales Orders are despatched in full and on time.
• Maintain excellent levels of Customer Service, ensuring regular communication with regards to updating systems and order fulfilment.
• Liaise with Procurement department on goods in and arrangement of haulage as required.
• Liaise with haulage Companies to arrange goods out. Negotiate cost effective haulage rates while ensuring reliability with objective of all goods being delivered in full and on time.
• Implement specific booking in procedures for key accounts.
• Produce month end sales reports and Aged Debt Analysis in line with timetable.  
• Ensure effective Credit Control processes are in place to allow for timely collection of all customer payments. 
• Follow up and respond to customer queries on a timely basis. Where necessary and with Director approval, produce credit notes and receipt of outstanding payments for month end.
• Maintain customer records including scanning and indexing of sales order and delivery notes for audit purposes.
• Liaise with the Sales team to ensure high levels of customer service at all times.
• Provide Reception cover, answering / directing telephone queries and taking telephone orders.
• Any other duties as required.