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Counter Fraud Technician Lead

Claims Recruitment Services

We are recruiting for a Counter Fraud Technical Lead on behalf of a top Motor Insurer.

The successful candidate will act as the senior technical authority on claims fraud investigations and strategy covering organised fraud, litigation, repudiations, and intelligence.

Key Responsibilities

  • Leading complex fraud investigations as the senior technical referral point, covering cash for crash, exaggerated claims, organised fraud and policy misrepresentation.
  • Owning the customer repudiation and declinature process, including reviewing complex cases and managing escalations.
  • Supporting litigation outcomes by providing strategic input on fraud pleadings, trial suitability, and recovery and prosecution options.
  • Owning organised fraud strategy by identifying, upgrading and managing internal operations and their financial reporting.
  • Managing loading of entities and subjects to fraud prevention databases.
  • Designing, delivering and signing off highly technical training content for the department.
  • Owning and maintaining counter fraud technical documentation across the business.
  • Presenting findings and strategic recommendations to internal stakeholders and senior committees.
  • Conducting technical auditing across organised fraud, litigation, repudiations and missed opportunity leakage.


Key Requirements

Essential

  • Claims Counter Fraud experience (motor preferred).
  • Civil litigation experience.
  • Strong knowledge of organised fraud strategy.
  • Knowledge of external intelligence sources and databases.

Desirable

  • Exposure to motor claims fraud litigation.
  • People management experience.
  • Policy / application fraud knowledge.
  • Process review / improvement experience.


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