Receptionist - New Enquiries | Canterbury | Immediate Start
Are you a confident, empathetic individual who enjoys greeting clients and handling initial enquiries with professionalism and care? This is a fantastic opportunity to step into a Receptionist role where your people skills and attention to detail will make a real difference from the very first conversation.
If you enjoy speaking to people, asking the right questions, and being trusted to manage your own workload — this could be the perfect next step.
About the role
Act as the first point of contact for all new client enquiries
Manage incoming calls with professionalism and empathy
Use structured forms to assess client needs and guide next steps
Screen and qualify enquiries to support the wider team
Carry out general administration duties to support daily operations
Work closely with experienced professionals in a busy office setting
Full-time, office-based role in Canterbury (9:00-17:30, 1-hour lunch)
What we are looking for
Previous experience as a Receptionist, administrator, or in customer service
Confident communicator with a warm, professional telephone manner
Able to work independently and manage workload effectively
Strong organisational skills and attention to detail
Legal or medical background desirable but not essential
Mature, reliable and able to handle responsibility
A positive, approachable personality
What's in it for you
Competitive salary (dependent on experience)
Discretionary bonus scheme
23 days holiday + bank holidays + birthday off
Annual salary reviews and progression opportunities
Structured training, buddy system and ongoing support
Pension and additional benefits
Social, collaborative team culture with regular events
Opportunity to build a long-term career with a fantastic firm
About the company
Established, growing legal organisation with around 260 employees
Supportive and ambitious leadership team
Strong team culture with high retention and minimal HR issues
Passionate about delivering access to justice and making a difference
Dynamic environment with genuine career development opportunities
If you are ready to step into a rewarding Receptionist/ New Enquiries role where you will be valued and supported, apply now.