Hire Desk Controller

We're looking for a reliable, organised Hire Desk Controller to support a busy hire operation on a temp-to-perm basis. You'll manage day-to-day hire/off-hire admin, produce pro-forma invoices, prepare damage quotations, and coordinate a small fleet (1 HGV + six 3.5t vehicles).

Please note: the salary/rate advertised is an estimate and may vary depending on experience.

Key Responsibilities

• Manage hire/off-hire bookings, amendments and returns
• Produce pro-forma invoices and maintain billing records
• Create damage quotations and follow-up paperwork
• Coordinate vehicle movements and availability
• Liaise with customers, drivers and workshop teams
• Maintain accurate system updates, spreadsheets and audit trails
• Handle customer queries and disputes
• Support month-end and billing reconciliation

Skills & Experience

• Hire desk, fleet admin or similar background
• Strong admin, organisation and numeracy skills
• Experience with pro-forma invoices/damage quotes
• Confident overseeing HGV and 3.5t vehicle coordination
• Good IT skills (MS Office; hire/fleet systems desirable)
• Excellent communication and ability to work under pressure
• High attention to detail; ability to prioritise
• Full UK driving licence preferred

What's on Offer

• Temp-to-perm WITH THE VIEW TO GO PERMANENT
• Competitive rate (DOE)
• Training and supportive team
• Standard business hours with some flexibility

Please note: the salary/rate advertised is an estimate and may vary depending on experience.