Minimum 1 year experience in a residential property administration role
Lettings Administrators are vital to the success of the business, from managing the onboarding of landlords to the advertising and marketing of properties.
As a Lettings Administrator, you will manage pre-tenancy administration and the full progress of tenancy from offer acceptance to start of tenancy
Day-to-day Responsibilities:
Manage pre-tenancy administration to a high standard
Progress tenancies from offer acceptance through to start of a tenancy, being main point of contact
Co-ordinate and manage any pre-tenancy cleaning or work with approved contractors
Ensuring works are carried out ahead of the start of a new tenancy
Conduct in-person pre-tenancy checks of apartments to ensure properties are in suitable condition
Arrange and manage property keys, parking permits, remotes and any other items required in advance of tenancy
Communicate warmly and efficiently, ensuring both prospective tenants and landlords are regularly informed of all elements of the move in process
Take payments, including move-in monies, as required
Build and maintain customer relationships through expert communication
Demonstrate a high level of operational efficiency by delivering tasks to the required standard, accurately and on time
Always follow standard operating procedures and processes
Experience with maintenance coordination:
Minimum 1 year experience in a residential property administration role
Excellent communication skills, attention to detail and ability to work towards strict deadlines
Efficient, with strong organizational skills
Must have an understanding of tenancy legislation and tenancy agreements
Proficient in Microsoft Office
ARLA qualification
Local area knowledge
Appreciation of design led property construction
If you are interested in the above, contact Penny at GKR International on or