This North London Authority are looking for four Debt Reovery Officer. Details of the role are:

Knowledge (please specify all essential criteria):

1. Excellent verbal, written debt recovery negotiation skills.

2. Strong numerical, analytical, problem solving and decision-making

skills.

3. Knowledge of what is important when delivering good customer

service in a very diverse environment.

4. Knowledge of the debt recovery and enforcement process relating to at least one of the following: county and/or magistrates’ court.

Purpose

1. The post holder is required to recover and enforce collection for debts including Council Tax (NEC) Sundry (Oracle Advanced Collections) and/or any debt recovery portfolio managed within the Council.

2. To recover all debts in an efficient and objective manner, giving absolute attention to the financial interests of the Council in terms of all revenue and debt streams, the Council’s Debt Recovery policy.

3. Ensure that all debt is collected in accordance with prevailing legislation, case law and local policy

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