We are looking for a passionate and experienced Learning & Development Specialist to join our global People team at Healix. This is a key role supporting our Operations Assistance function, where you will design, deliver and embed high-quality learning solutions that drive performance and support our strategic objectives.

You’ll work closely with operational leaders, subject matter experts and senior stakeholders to create innovative learning programmes, shape onboarding experiences and contribute to the development of a best-in-class Operations Academy.

About You

• Proven experience in Learning & Development, training or organisational development within a fast-paced environment
• Strong instructional design capability and experience creating engaging learning content
• Confident facilitator with excellent communication and stakeholder management skills
• Organised and able to manage multiple projects and priorities simultaneously
• Experience using Microsoft Office and Learning Management Systems
• A collaborative, proactive approach with strong problem-solving skills

Desirable:

• CIPD or other L&D qualification (or equivalent experience)
• Experience working within operations, assistance or service-led environments

Why Join Healix?

At Healix, we support people through complex, often critical situations around the world. Joining us means being part of a purpose-driven, collaborative organisation where your work will directly impact both our people and the services we deliver.

You’ll have the opportunity to shape learning culture, influence global programmes, and help build capability across a dynamic, international business.

Our Values

• Put people first – we prioritise care, wellbeing and respect
• Think independently – we use expertise and judgement to make decisions
• Earn trust – we act with integrity and deliver on our commitments

If you’re excited about creating meaningful learning experiences and making a real impact in a global organisation, we’d love to hear from you.

About The Role

Key Responsibilities

• Partnering with Operations teams to design and deliver impactful onboarding programmes and ongoing learning interventions
• Developing engaging, blended learning solutions (including e-learning, virtual delivery and face-to-face training)
• Supporting the creation and rollout of a global Operations Academy for non-clinical staff
• Collaborating with subject matter experts to build course content, assessments and knowledge-sharing frameworks
• Driving continuous improvement through feedback, evaluation and analytics
• Supporting career development pathways, succession planning and internal progression initiatives
• Engaging with external training providers to ensure quality and consistency
• Working cross-functionally with teams including Medical, IT, Sales & Marketing and Projects

Required Criteria

• Proven experience in Learning & Development, training or instructional design
• Strong facilitation and stakeholder engagement skills
• Ability to manage multiple projects and deliver against deadlines in a fast-paced environment

Desired Criteria

• CIPD or equivalent L&D qualification
• Experience designing blended learning solutions (e-learning, virtual and face-to-face)
• Experience working within an operational or service-led environment

Skills Needed

Company Culture

Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world.

Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care.

Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. 

We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care.

Company Benefits

Commitment to career development

We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment.

We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities.

Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities

Salary

£35,000.00 - £50,000.00 per year