The Opportunity On behalf of a global leader in the art-shipping world, we are seeking a dynamic Warehouse & Fulfilment Manager to join a "crossbreed" logistics and tech firm. Established in 2019 to bridge a critical gap in the market, this company combines cutting-edge technology with expert in-house handling to simplify the transportation of fragile, valuable, and luxury goods globally.
This is a pivotal leadership role based in Waltham Abbey, offering the chance to oversee a specialist team while ensuring operational alignment with international branches.
The Role Reporting directly to the Warehouse & Operations Director, you will lead the technician team and oversee the end-to-end fulfilment process for high-value collections. You will be responsible for identifying efficiency strategies, maintaining high security standards, and representing the brand at prestigious galleries, auction houses, and museums.
Salary: Competitive, Dependent on Experience
Location: Waltham Abbey (with occasional travel across the UK and Europe)
Key Responsibilities - Team Leadership: Manage and lead the technician team, taking full responsibility for all packing, crating, and art handling operations
- Operational Excellence: Identify and resolve project-related issues, variances, and contingencies while continuously improving warehouse systems and procedures
- Inventory & Supply Chain: Manage warehouse stock and equipment, monitor packing material levels, and review supplier comparisons alongside the Director
- Training & Development: Document and deliver training for staff on manual handling, forklift use, tool training, and fine art installation
- Logistics & Security: Oversee company vehicle maintenance and safety checks; ensure the absolute security of cargo, premises, and confidential client information at all times
- Relationship Management: Act as a key point of contact for auction houses and galleries, building strong networks during on-site client projects
What You Bring - Experience: Essential experience in warehouse or production management, with the proven ability to lead and motivate a team
- Logistics Skills: Confidence in driving vehicles up to 3.5T Luton Vans and a comfort level with inventory management and reconciling quotes
- Specialist Knowledge: While experience with fine art or luxury goods is desired, it is not essential; however, a meticulous approach to professional handling is required
- Communication: A professional, client-facing demeanor suitable for engaging with high-net-worth individuals
- Technical Literacy: Proficient in Google Sheets, Excel, and the wider Microsoft Office suite
The Rewards Our client is a rapidly expanding global player that prioritizes career progression and hands-on mentorship. This role includes:
- Tools for Success: Company phone and laptop provided
- Healthcare & Security: Private Healthcare and a comprehensive Pension Plan
- Growth Potential: Opportunities for advancement within a scaling international organisation
- Compensation: Paid overtime opportunities