Technical Manager Job Description

Job Title: Technical Manager (Food Manufacturing)

Location: Pontyclun, South Wales

Employment Type: Full-time

About the Role:

We are seeking an experienced and detail-oriented QA Manager looking to step up or a Technical Manager looking for a new challenge to lead and manage all quality assurance and food safety activities at our state of the art production facility in Pontyclun. This role is critical in ensuring that all products meet regulatory, customer, and internal quality standards, while maintaining the highest levels of food safety and compliance.

Key Responsibilities:

• Develop, implement, and maintain the site’s Quality Management System (QMS)
• Lead the HACCP Team
• Ensure full compliance with food safety standards, BRCGS and relevant UK regulations
• Lead and manage all quality assurance and quality control activities on site
• Oversee hygiene standards, GMP, and factory audits (internal and external)
• Manage and maintain documentation, including SOPs, risk assessments, and traceability records
• Lead investigations into non-conformances, customer complaints, and corrective/preventive actions (CAPA)
• Conduct internal audits and prepare for and host third-party and customer audits
• Provide training and guidance to production staff on quality and food safety standards
• Work closely with production and operations teams to drive continuous improvement
• Monitor supplier quality and approve raw materials where required

Requirements:

• Proven experience in a Technical role within food manufacturing (supervisory or managerial level)
• Level 4 HACCP certification
• Strong knowledge of food safety standards (HACCP essential; BRCGS or equivalent preferred)
• Experience with audits and certification processes
• Excellent attention to detail and problem-solving skills
• Strong leadership and team management capabilities
• Good understanding of UK food safety regulations and compliance requirements
• Effective communication and organisational skills

Desirable:

• Degree or formal qualification in Food Science, Food Technology, or a related field or 5 years’ experience in relevant High Care / Risk categories in the Food Industry.
• Experience working in a fast-paced production environment

What We Offer:

• Competitive salary (dependent on experience)
• Opportunity to take ownership of quality systems in a growing business
• Professional development and training opportunities
• Supportive and collaborative work environment
• Group Technical support.