Assistant General Manager – PBSA – Glasgow

Location: Glasgow

Job Type: Fixed Term Contract – Maternity Cover

Salary: £27,500

Hours: Full Time

Overview

Simon Lincoln Recruitment Solutions are recruiting for an Assistant General Manager to join a busy student accommodation site in Glasgow on a maternity cover contract.

This is an excellent opportunity for someone with experience in student accommodation, hospitality, residential lettings or customer service-led operations who enjoys working in a fast-paced environment. The successful candidate will support the day-to-day running of the site, ensuring residents receive an excellent experience while supporting occupancy, compliance and operational standards.

Key Duties & Responsibilities

• Support the General Manager with the daily operation of the accommodation site

• Deliver excellent customer service to residents, visitors and contractors

• Assist with resident check-ins, check-outs and tenancy administration

• Handle resident queries, complaints and maintenance requests professionally

• Support occupancy and leasing activity including viewings and resident engagement

• Monitor health & safety standards and ensure site compliance is maintained

• Assist with contractor management and site inspections

• Support administration, reporting and financial processes where required

• Help lead and motivate onsite team members during busy operational periods

• Ensure communal areas and facilities are maintained to a high standard

Skills & Experience

• Previous experience within PBSA, residential, hospitality, hotel or customer-focused environments

• Strong organisational and communication skills

• Ability to manage multiple tasks within a busy operational setting

• Confident handling resident and customer enquiries

• Good administration and IT skills

• Positive, professional and proactive approach

• Ability to work independently and as part of a team

About the Role

This maternity cover position offers the opportunity to join a professional and supportive environment within the student accommodation sector. The role would suit someone passionate about customer experience, operations and team support.